1. Introduction

Welcome to Amiluxe! These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from Amiluxe, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our website or services.

2. Eligibility

By using our website and purchasing our products, you confirm that you are at least 18 years old or have the consent of a legal guardian.

3. Product Information & Availability

• Amiluxe strives to provide accurate descriptions, images, and ingredients for all products. However, we do not guarantee that all product details are error-free, complete, or current.
• Product availability is subject to change without notice. Amiluxe reserves the right to discontinue any product at any time.

4. Pricing & Payments

• All prices listed on our website are in INR (Indian Rupees) unless stated otherwise.
• Prices are subject to change without prior notice.
• We accept payments via secure payment gateways. Amiluxe is not responsible for any banking or payment processing errors.

5. Orders & Cancellations

• Orders placed on our website are subject to acceptance and availability.
• Amiluxe reserves the right to cancel any order for reasons including but not limited to stock unavailability, fraudulent activity, or pricing errors.
• Customers can cancel their orders within 24 hours of purchase unless the order has already been processed or shipped.

6. Shipping & Delivery

• We offer domestic and international shipping based on our logistics partners.
• Estimated delivery times vary depending on location and courier service.
• Amiluxe is not responsible for delays due to unforeseen circumstances such as weather conditions, strikes, or courier issues.

7. Returns & Refunds

• Due to the nature of skincare products, we do not accept returns for opened or used products for hygiene reasons.
• If you receive a damaged, defective, or incorrect product, you must report it within 48 hours of delivery with photographic evidence.
• Refunds or replacements will be processed only after product inspection.

8. Usage & Safety Disclaimer

• Our products are designed for external use only. Avoid contact with eyes.
• Perform a patch test before first use to check for allergic reactions. Discontinue use if irritation occurs and consult a dermatologist.
• Amiluxe is not liable for any adverse reactions caused by incorrect product usage.

9. Intellectual Property

• All content on the Amiluxe website, including text, images, logos, and product descriptions, is our intellectual property and cannot be copied, reproduced, or distributed without permission.

10. Privacy Policy

• Amiluxe values customer privacy and ensures that personal information is handled securely.
• We do not share or sell customer data to third parties.
• For detailed information, refer to our Privacy Policy page.

11. Limitation of Liability

• Amiluxe is not responsible for any direct, indirect, or incidental damages arising from product use, website errors, or unauthorized access to customer data.

12. Governing Law

• These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

13. Changes to Terms & Conditions

• Amiluxe reserves the right to update or modify these terms at any time without prior notice. Continued use of our services constitutes acceptance of the revised terms.

14. Contact Us

For any queries related to these Terms & Conditions, you can reach us at:
📧 Email: support@amiluxe.in
📞 Phone: +91 63521 62772